Chatlink Privacy Policy

Effective Date: [6th August 2024]

Pixel Productions Hull Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Chatlink app or website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use any product or service provided by Chatlink.

1. Information We Collect

We may collect and store the following information when you use our Chatlink:

Personal Information: When you register or use Chatlink, we may collect personal information that can identify you, such as your real name, email address, and date of birth. Additionally, we may collect and store the following information: Username, Name, Date of Birth, Gender, Hobbies, Interests, Pets, Location, Goals, Sexual Orientation, Relationship Priorities, your job title, Smoke Status, Drink Status, Children, Bio, Pictures, Religion, Height, IP address.

Usage Data: We collect information on how you use Chatlink, including the features you use, the actions you take, and the time, frequency, and duration of your activities.

Device Information: We collect information about the device you use to access Chatlink, including hardware model, operating system and version, unique device identifiers, and mobile network information, imei number, battery data, accelerometer and gyrescope data.

Log Information: We collect log information automatically when you use Chatlink, such as IP address, access times, pages viewed.

2. Use of Your Information

We use the information we collect in the following ways:

• To provide and maintain our services: We use your personal information to create and manage your account, provide customer support, and communicate with you.
• To improve our services: We analyze the information to improve Chatlink's functionality and enhance user experience.
• To ensure security: We use information to monitor and improve the security of Chatlink, including detecting and preventing fraud and other harmful activities.

3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information with third parties in the following circumstances:

• With your consent: We may share information with third parties if you give us permission to do so.
• For legal reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or a government agency).
• To enforce our policies: We may share information to enforce our terms and policies or to protect the rights, property, or safety of our users and others.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

• Encryption: We store all data, except user registration data, in encrypted form to ensure that it is protected from unauthorized access.
• Access Controls: We limit access to personal information to employees, contractors, and agents who need that information in order to operate, develop, or improve our services.
• Regular Audits: We regularly review our data collection, storage, and processing practices to ensure security measures are up to date.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal information.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of Chatlink after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: pixelproductionshullltd@gmail.com

Phone: 07934987986

8. Children's Privacy

Chatlink does not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

By using Chatlink and providing us with your information, you consent to the transfer of your information to the United Kingdom.

10. Third-Party Services

Chatlink may contain links to third-party websites or services that are not owned or controlled by Pixel Productions Hull Ltd. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

11. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Specifically, we will retain your personal information for the duration of your use of Chatlink and as needed to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Protect our legal rights

Once your personal information is no longer required for these purposes, we will securely delete or anonymize it in accordance with applicable laws and regulations.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Chatlink and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Chatlink.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Chatlink.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy. If you have any questions about this Privacy Policy or our data protection practices, please contact our DPO at:

Data Protection Officer
Pixel Productions Hull Ltd
28 Curzon Street
Hull
HU3 6PH
Email: pixelproductionshullltd@gmail.com
Phone: 07934987986

14. Your Consent

By using our Chatlink, you consent to our Privacy Policy.

15. Additional Disclosures for California Residents

If you are a resident of California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section provides additional details about the personal information we collect about California residents and the rights afforded to them under the CCPA.

Rights of California Residents:

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. However, if this policy changes in the future, you will have the right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, please contact us at the details provided in the "Contact Us" section above.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom for the resolution of any disputes arising from this Privacy Policy or your use of Chatlink.

17. Language

This Privacy Policy has been written in English. If this Privacy Policy is translated into any other language, the English language text shall prevail in the event of any conflict between the English language text and the translated text.

18. Changes to Your Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You can update your information by contacting us at the details provided in the "Contact Us" section above.

Please review this privacy policy periodically and remain informed about how we protect your personal information. Thank you for trusting Pixel Productions Hull Ltd with your privacy.